Shipping Policy

Last updated 27/11/2025

1. Order Processing

Orders are processed within 1–2 days.


2. Shipping Times

UK: 2–5 working days

EU: 5–7 working days

(These are estimated, not guaranteed)


3. Tracking

All orders include tracking when available.


4. Customs and Import Fees

EU customers may be charged customs/import fees depending on their country’s regulations.

These are the customer’s responsibility.


5. Wrong Address

If you enter an incorrect address, contact us immediately.

We cannot refund orders shipped to the wrong address provided by the customer.


6. Lost or Delayed Orders

If your parcel is delayed, we will assist in tracking but cannot issue refunds until the courier confirms the package as lost.