Shipping Policy
Last updated 27/11/2025
1. Order Processing
Orders are processed within 1–2 days.
2. Shipping Times
UK: 2–5 working days
EU: 5–7 working days
(These are estimated, not guaranteed)
3. Tracking
All orders include tracking when available.
4. Customs and Import Fees
EU customers may be charged customs/import fees depending on their country’s regulations.
These are the customer’s responsibility.
5. Wrong Address
If you enter an incorrect address, contact us immediately.
We cannot refund orders shipped to the wrong address provided by the customer.
6. Lost or Delayed Orders
If your parcel is delayed, we will assist in tracking but cannot issue refunds until the courier confirms the package as lost.