Privacy Policy

Forbidden Fruits Atelier

63 Pentney Road, London, SW12 0PA

Email: forbiddenfruitsatelier.contact@gmail.com

We are the data controller of your information under UK GDPR.

We may collect the following information:

• Personal information you provide
  
  Name, email address, shipping address, billing address, phone number
  
• Payment information
  
  Processed securely through Shopify Payments or other third-party gateways.
  
  We do not store or access full card details.
  
• Automatically collected data
  
  IP address, device information, browser type, cookies, Shopify analytics
  
• Marketing data
  
  If you subscribe to our mailing list, we collect your email address.

We use your information to:

• Process and fulfil orders
  
  Provide customer support
  
• Send order confirmations and shipping updates
  
• Improve our website and services
  
• Send marketing emails (only with your consent)
  
• Prevent fraud and comply with legal obligations

We share information with:

• Shopify (to power our online store)
  
• Delivery carriers (Royal Mail, couriers)
  
• Payment processors
  
• Email marketing platforms
  

We never sell your data.

Our website uses cookies to:

• Enable essential site functionality
  
• Improve performance
  
• Personalise your shopping experience
  

You can adjust cookie settings in your browser.

You have the right to:

• Access the personal data we hold
  
• Request correction or deletion
  
• Withdraw consent for marketing
  
• Request data portability
  
• Make a complaint to the ICO
  

Contact us at forbiddenfruitsatelier.contact@gmail.com for any data requests.

We keep order information for 6 years, as required by UK tax law.

Marketing data is kept until you unsubscribe.

We may update this policy. Updates will be posted on this page.